Monday, July 20, 2009

Strange Encounter at Giant Eagle

After yesterday's rant about customer service morons who confidently give you the wrong answer to your question, I had an interesting encounter with a guy at the Giant Eagle today of the opposite nature. Or to be more exact, it was a curious combination of competence and incompetence. This guy was kind of like the Dr. Jekyll and Mr. Hyde of supermarket help.

I was getting exhausted and irritable searching for items at a crowded Giant Eagle (that's the weird avian name of a supermarket chain in Western Pennsylvania) when a helpful employee asked me if I was finding every thing on my list. I said I needed help finding soy sauce, couscous, and corned beef hash (how's that for a strange trio?). It always impresses me that these employees can tell exactly where every single item is in the store, and he did not disappoint when it came to the soy sauce and the couscous. But he drew a blank with the hash. He honestly did not know, and to make matters even stranger, he said that was the second time today that someone asked him where the hash was. And THAT is what pissed me off about this guy. If he has just said that he didn't know where the hash was I would have let it go. But if someone had actually asked you earlier in the day about the hash, why didn't you ask someone where the hell it was in the interim? Well, he definitely is not getting my vote for employee of the month.

Anyway, I vowed to find that stupid hash or drop dead trying. I finally located it in the section of the store where thay have Spaghettio's and other miscellaneous canned stuff. I would call it the "disgusting canned shit that really doesn't belong in a can" section. I'm not even sure what the hell hash is, to tell you the truth. But at least I now know where to find it in the supermarket.

1 comment:

Emily said...

Haha! I'm surprised that a supermarket employee in Western Pennsylvania doesn't know where the corned beef hash is, as I'm sure that people buy it. But like you said it's idiotic that he was asked earlier that day and didn't subsequently find out. Customer service, people!